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Track Your Package

When we dispatch your order, we’ll send an email notification along with your tracking information. If you have not received your tracking information be sure to check your spam folder. Once you have that tracking number, you can drop it in our tracker to see the progress here. You may also visit your order history by […]

Returns & Exchanges

If you’d like to make an exchange please reach out to us and let us know what you have in mind. Please remember that the items for exchange should be in brand new and unworn condition. We accept returns within 30 days after package arrival — as long as the watch and all accessories are […]

Repair & Service Process

WE DESIGN OUR GEAR TO WITHSTAND EVERY MISSION, EVERY DAY. But we know that problems sometimes happen. So, every Redux watch is guaranteed for one year under the terms and conditions of our warranty. In the case of defects covered by the warranty, all components (excluding leather strap and buckle) will be repaired or the watch will […]